CASE STUDY: Historic Deefield

Historic Deerfield, a renowned museum and historic preservation organization, faced significant challenges with their IT environment. Recognizing the urgent need to modernize our outdated IT methods, we entrusted Hogan Technology with the task of overcoming these pressing issues. This case study explores the transformative impact Hogan Technology has had on our operations.

Our primary concern was the inadequate IT support we were receiving. Rapid response times and efficient ticket resolution were crucial to ensure smooth operations. Additionally, our network backbone was problematic, prone to frequent outages and failures that severely disrupted daily activities. We needed a stable, reliable solution to support our mission.

Enhanced IT Support

Hogan Technology’s dedicated team provided the reliable support we required, swiftly addressing our concerns and enhancing our IT support experience. Their rapid response times and efficient ticket resolution were instrumental in ensuring our operations ran smoothly.

Network Infrastructure Upgrade

The existing infrastructure was overhauled with a robust fiber optic backbone engineered by Hogan Technology’s experts. This significant upgrade eliminated outages and provided a stable, reliable network, drastically improving our daily activities.

Unified Communications System

Building on the new network foundation, Hogan Technology designed and installed a unified communications system utilizing the Zultys cloud platform. This enhancement improved our communications capabilities, ensuring seamless connectivity and collaboration within our organization.

Today, Hogan Technology continues to manage, monitor, support, and safeguard our IT environment. Their commitment to excellence and expertise in IT management have been instrumental in maintaining our IT systems.

Sean Hogan, President of Hogan Technology, remarked, “We are thrilled to support Historic Deerfield IT. They are an incredible organization that contributes immensely to our community. We value our relationship with Historic Deerfield and look forward to a long and successful partnership.”

Hogan Technology’s transformative impact on Historic Deerfield’s IT environment has been pivotal in our operations. Their reliable support, robust network infrastructure, and advanced communications system have enabled us to focus on our mission of preserving and sharing the rich history of Deerfield.